Data Policy

At Smartway, we handle data responsibly to ensure transparency, security, and compliance.

1. Data Collection
   • Customer purchase data, franchise partner records, and operational analytics.
2. Data Usage
   • Improve vending machine efficiency.
   • Enhance delivery logistics.
   • Support franchise operations and customer service.
3. Data Storage & Security
   • Data is stored securely with restricted access.
   • Industry-standard encryption is used to protect sensitive information.
4. Data Retention
   • Customer data is retained only as long as necessary for service delivery and compliance.
   • Franchise-related data is retained as per contract requirements.
5. Compliance
   • We comply with Indian IT Act, GDPR principles (where applicable), and global data protection practices.